Terms of Service

Understand the terms that govern your use of our services.

Welcome to the TOWG Natural and Wellness website and online store. By accessing or using our services, you agree to be bound by these Terms of Service and our Privacy Policy. Please read these terms carefully before using our platform.

Acceptance of Terms

By using the TOWG Natural and Wellness website, mobile applications, or any of our services, you acknowledge and agree to be bound by these Terms of Service, as well as any additional terms and conditions that may apply to specific features or offerings.

Product Information and Availability

We strive to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we reserve the right to make changes to our product offerings, pricing, and availability at any time without prior notice.

Ordering and Fulfillment

When you place an order with TOWG Natural and Wellness, we will process and fulfill your order to the best of our ability. We rely on our divine logistics partner, God is Good Delivery, to ensure timely and reliable delivery. Delivery times may vary based on your location and the time of day.

Payment and Billing

All payments made through the TOWG Natural and Wellness platform are processed securely through our payment gateway. You are responsible for providing accurate payment information and ensuring that your payment method is valid and up-to-date.

Returns and Refunds

If you are not satisfied with your purchase, you may return the product within 3 days of delivery for a full refund. Please refer to our Refund Policy for detailed instructions on the return process.

Intellectual Property

The TOWG Natural and Wellness website, content, and all associated intellectual property are the property of TOWG Natural and Wellness or its licensors. You may not modify, copy, distribute, transmit, display, reproduce, or create derivative works from our website or content without our prior written consent.

Limitation of Liability

TOWG Natural and Wellness shall not be liable for any indirect, special, incidental, or consequential damages arising out of or related to your use of our services. Our total liability shall not exceed the amount you paid for the product or service in question.

Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of Nigeria. Any disputes arising from these terms shall be resolved in the courts of Nigeria.

Modifications to Terms of Service

TOWG Natural and Wellness reserves the right to modify these Terms of Service at any time. It is your responsibility to review these terms periodically for any changes. Continued use of our services after any modifications constitutes your acceptance of the revised terms.

If you have any questions or concerns regarding these Terms of Service, please contact our customer service team at customercare@towg.com.ng or by phone at 09028432241.